Dr Millus is very professional while making my health personal. I appreciate his manner, his advice and his care. The whole staff have always been very kind and professional.
Dr. Stacie Boyer has always listened to me and ant complaints I have and addressed them anyway I am comfortable with and she is great at making me do things I may be stubborn about.
Elaine Cain, NP with Sandhills Family Medicine is a wonderful healthcare provider!!! She is loving caring, and compassionate. She truly cares about your health.
Excellent care from Elaine. I was happy to be involved in Sandhills? ongoing commitment to provide clinical instruction to providers-in-training, as well. The NP student working with Elaine was excellent!
Nurse Practitioner Cain was truly amazing. I don't think I have ever been so comfortable talking to a medical professional about my health concerns or history, but she actively listened, asked clarifying questions, and validated my concerns while discussing possible tests and treatment options as well. She is what MDs, PAs, and other APRNs need to aspire to be like
Dr golay@sand hills family medicine has been my provider for my healthcare for many years now. He is patient kind knowledgeable gentle always friendly and caring. His staff is all of the same as above. I love them and wouldn't go anywhere else.
Dr. Millus has been very thorough in the diagnosis of my condition, and he has ultimately decided to refer me to a gastroenterologist for expert evaluation. I have been extremely pleased with the Dr. Millus and the nurses and staff at sandhill family practice.
Brittany Chestnut and all the staff at Sandhills are always friendly and professional. The are quick to respond and very helpful with solutions and recommendations. From the check in girl all the way to check out. I’ve never had a bad experience there.
We absolutely love Elaine Cain. Our entire family sees her now & have sent family and friends to see her, too! Fantastic bedside manner, never rushed, and I never have to wait too long at her office either. 10/10 recommend.
I greatly appreciate being worked in to see the PA. He was wonderful and explained what was causing my ear issue. He also explained how the medications work.
I have been going to my doctor since the mid 90’sDr. Edward Golay. His mannerisms should be something taught in medical school! He’s cut from a different cloth!
Dr Golay has been my doctor for over twenty years!! He is the absolute best I have ever had!! Everyone that knows him says how amazing he is!! There will never be another one like him!!
I have recommended several people to Carrie Elaine Cain. She is the best PCP I have ever had, and her nurse is just as kind and attentive. I love having them as my care team!
Dr. Millus is an awesome Doctor Who always listens to my concerns and offers advice on treatments. He always asked about my well-being, both healthwise and family. I would highly recommend him to any of my friends and family.
Brittany Chestnut and her nurse included me in all decisions about the treatment and tests that were done. both of them are professional, but also easy to talk to.
I have received great professional care from Dr. Golay over the past 30+ years. The office staff and nurses have always been very courteous and helpful when needed.
Brittany Chestnut is an amazing provider. She takes the time to thoroughly research any symptoms and always comes prepared to offer the most effective and safest treatment options.
Although I moved away from the Lexington area, I have always received such great care from my provider that I opted to drive to Lexington to go see her again.
I arrived 15 min. late but Brittany Chestnut was still able to fit me into her busy schedule. She should have yelled at me but instead was the total Professional and made me feel comfortable. This is JUST another example of why patients LOVE Sandhills Family Medicine!
Brittany PA was very friendly and knowledgeable about my situation. She explained options and showed an interest in me. If was a very positive experience and I felt heard and understood. I am quite pleased with the whole process and staff.
Nurse practitioner was very caring Both he and his student intern get A plus in bedside manner! Both took the time to answer my questions and offer helpful suggestions. Thank you for caring!!!
As soon as seven days before an appointment, you can complete eCheck-in through MyChart. You can update information and electronically sign documents before your appointment to make the check-in process faster.
Arrive 15 minutes before your appointment.
Come early to update any necessary information. If you arrive more than 10 minutes after your appointment time, we may ask you to reschedule.
Let us know as soon as possible if you have to cancel.
Please do your best to cancel at least 24 hours before your appointment. If you cancel three times without advance notice, we may dismiss you from our practice.
Payment will be due at the time of your appointment.
Payment is due the day of service, including copayments, coinsurance and any other charges. If your care isn't covered by insurance, you are entitled to a 50% discount.
Please contact our billing department in Customer Service for assistance with your account at (803) 791-2300.
Prescription Refills
Call and leave a message with your name, date of birth, prescription and strength, along with your doctor’s name and your pharmacy’s name and number. Allow one to two business days for us to process the refill. We won't contact you about the request unless there is a problem.
We cannot refill some prescriptions.
You may be required to see your provider before we can refill your medication. We also do not accept refill requests from local or mail-order pharmacies—you must request these refills.
Lab/Test Results
You can receive timely notifications and view lab results from tests you’ve had done through MyChart. Test results should be available within 7 to 10 business days.
Allow up to 7 days for your referral to go through. Once it does, our office or the specialist's office will call you with your appointment information. If you make your own appointment, please let us know as soon as possible so we can obtain any prior authorizations that may be required.
Forms
Due to the volume of forms we process, please allow up to 10 business days for us to complete them. There may also be a charge for completing your form, or your provider may require that you come in for an office visit for assistance in completing your form.
Immunization Records
Please allow up to two business days on all immunization record requests. If you must call our office for an immunization record, you may be asked to leave a message with the patient’s name, birth date, and contact phone number.
School/Work Excuses
School/work excuses will be issued at the provider’s discretion only when the patient has had an appointment.
Questions for Your Care Team
You can exchange messages with your providers and read doctor’s notes from recent visits in MyChart. Keep messages short and to the point. We will get back to you as soon as possible.
After hours there will be an on-call provider who will be available for urgent needs that cannot wait until the next business day. If an emergency occurs after hours, please have paper, pencil and pharmacy phone number available. Prescription refills will not be handled by the on-call provider nor will pain medications, controlled substances or antibiotics be prescribed to your pharmacy.
Lexington Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Spend Less Time Waiting
Download and fill out these patient forms before your appointment to spend less time in the waiting room.